{"id":1000078,"date":"2026-01-02T14:01:47","date_gmt":"2026-01-02T14:01:47","guid":{"rendered":"https:\/\/luxum.it\/?page_id=1000078"},"modified":"2026-01-02T14:01:48","modified_gmt":"2026-01-02T14:01:48","slug":"shipping-and-delivery-policy","status":"publish","type":"page","link":"https:\/\/luxum.it\/en\/shipping-and-delivery-policy\/","title":{"rendered":"Shipping and Delivery Policy"},"content":{"rendered":"<h3>1. Shipping Coverage<\/h3>\n<p>Luxum ships orders within Italy and, where available, internationally.<\/p>\n<p>Shipping destinations and conditions are displayed during the checkout process.<\/p>\n<h3>2. Order Processing Time<\/h3>\n<p>Orders are generally processed within <strong>1\u20133 business days<\/strong> after payment confirmation.<\/p>\n<p>Processing times are estimates and may vary due to:<\/p>\n<ul>\n<li>product availability<\/li>\n<li>high order volumes<\/li>\n<li>holidays or force majeure events<\/li>\n<\/ul>\n<h3>3. Delivery Time<\/h3>\n<p>Delivery times depend on the destination and the selected courier:<\/p>\n<ul>\n<li>Italy: approximately <strong>2\u20135 business days<\/strong><\/li>\n<li>International: delivery times may vary depending on the destination country<\/li>\n<\/ul>\n<p>Luxum is not responsible for delays caused by couriers or circumstances beyond its control.<\/p>\n<h3>4. Shipping Costs<\/h3>\n<p>Shipping costs are calculated and clearly displayed at checkout, before order confirmation.<\/p>\n<p>Any free shipping offers or promotions will be explicitly stated on the website.<\/p>\n<h3>5. Couriers<\/h3>\n<p>Luxum works with professional and reliable courier services to ensure safe and timely deliveries.<\/p>\n<p>Courier selection may vary depending on destination and order type.<\/p>\n<h3>6. Shipment Tracking<\/h3>\n<p>When available, customers will receive a shipping confirmation email including tracking details.<\/p>\n<h3>7. Delivery Responsibility<\/h3>\n<p>Customers are responsible for providing accurate and complete shipping information.<\/p>\n<p>Luxum is not responsible for:<\/p>\n<ul>\n<li>failed deliveries due to incorrect or incomplete addresses<\/li>\n<li>uncollected packages<\/li>\n<li>delays caused by recipient unavailability<\/li>\n<\/ul>\n<h3>8. Damaged or Missing Items<\/h3>\n<p>In case of:<\/p>\n<ul>\n<li>damaged packages<\/li>\n<li>missing or incorrect items<\/li>\n<\/ul>\n<p>customers should promptly contact customer support at:<\/p>\n<p> <a href=\"mailto:info@luxum.it\">info@luxum.it<\/a><\/p>\n<h3>9. Changes to This Shipping Policy<\/h3>\n<p>Luxum reserves the right to update this Shipping Policy at any time.<\/p>\n<p>Changes will be published on this page.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Shipping Coverage Luxum ships orders within Italy and, where available, internationally. Shipping destinations and conditions are displayed during the checkout process. 2. Order Processing Time Orders are generally processed within 1\u20133 business days after payment confirmation. Processing times are estimates and may vary due to: product availability high order volumes holidays or force majeure [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1000078","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/luxum.it\/en\/wp-json\/wp\/v2\/pages\/1000078","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/luxum.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/luxum.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/luxum.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/luxum.it\/en\/wp-json\/wp\/v2\/comments?post=1000078"}],"version-history":[{"count":0,"href":"https:\/\/luxum.it\/en\/wp-json\/wp\/v2\/pages\/1000078\/revisions"}],"wp:attachment":[{"href":"https:\/\/luxum.it\/en\/wp-json\/wp\/v2\/media?parent=1000078"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}