Privacy Policy

1. Data Controller

The Data Controller is:

LUXUM S.R.L.S

Via Torquato Tasso, Maruggio (TA), 76121 – Italy

Email: info@luxum.it

Website: www.luxum.it

2. Types of Data Collected

The following personal data may be collected:

• Name and surname
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed by third parties)
• Account login credentials
• IP address and browsing data
• Order and purchase information

3. Data Collection Methods

Personal data is collected through:

• User registration
• Online purchases
• Contact forms (Contact Form 7)
• Newsletter subscription
• Website navigation and analytics tools

4. Purpose of Data Processing

Personal data is processed for:

• Order management and online sales
• User account creation and management
• Order-related communications
• Marketing and promotional communications (with consent)
• Responding to contact requests
• Website analytics and improvement
• Legal and fiscal obligations

5. Legal Basis for Processing

Processing is based on:

• Contractual necessity
• User consent
• Legal obligations
• Legitimate interest of the Data Controller

6. Processing Methods

Data is processed using electronic tools and appropriate security measures to ensure confidentiality, integrity, and availability of personal information.

7. Data Retention

Personal data is retained:

• For the duration necessary to fulfill contractual obligations
• As required by law
• Until consent is withdrawn for marketing purposes

8. Data Sharing

Personal data may be shared only with authorized third parties acting as data processors, including:

• Payment service providers
• IT and hosting service providers
• Email marketing platforms
• Technical and professional consultants

Personal data is never sold to third parties.

9. Hosting and Data Transfer

The website is hosted on servers located within the European Union (Hetzner).

No data is transferred outside the EU unless required by law and with appropriate safeguards.

10. Cookies and Tracking Tools

This website uses technical cookies and analytics tools such as Google Analytics to improve user experience.

Please refer to the Cookie Policy for more details.

11. Newsletter and Marketing Communications

Newsletter subscription is voluntary.

Emails are managed through email marketing platforms (e.g. Mailchimp).

Users may unsubscribe at any time via the unsubscribe link.

12. User Rights

Users have the right to:

• Access their personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

Requests can be sent to: info@luxum.it

13. Changes to This Policy

The Data Controller reserves the right to update this Privacy Policy at any time.

Changes will be published on this page.